Privacy Policy

This Privacy Policy explains how Solubras Chemicals LLC ("Solubras Chemicals," "we," "us" or "our") collects, uses, discloses and safeguards information when you visit www.solubraschemicals.com (the "Site") or otherwise interact with us. We are the exclusive U.S. representative of Química Solubrás. By using the Site, you agree to the practices described here.

Information we collect

We collect information in the following ways:

• Information you provide. When you request a sample, request a quote, request a Safety Data Sheet, or contact us, we collect your name, company, business email, phone number, title or role, shipping location (country, state, city, postal code) and the details of your request.
• Information collected automatically. Like most websites, we may collect limited technical information such as IP address, browser type, device information, pages viewed and referring URLs through cookies and similar technologies.
• Information from third parties. We may receive information from our affiliate Química Solubrás, distributors, or service providers that help us operate our business.

How we use information

• Respond to sample, quotation, data-sheet and general inquiries;
• Provide technical support and recommend suitable products;
• Process and fulfill orders and arrange shipping;
• Send documents you request, including Safety Data Sheets and technical data sheets;
• Operate, maintain, secure and improve the Site;
• Comply with legal, regulatory and safety obligations.

We do not sell your personal information.

How we share information

We may share information with:

• Affiliates, including Química Solubrás, to fulfill your request and provide technical support;
• Service providers that perform functions on our behalf (for example, email delivery, hosting, logistics), under appropriate confidentiality obligations;
• Legal and safety purposes, where required by law or to protect rights, property or safety.

Cookies and analytics

We may use cookies and similar technologies to operate the Site and understand how it is used. You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.

Data retention and security

We retain personal information for as long as needed to fulfill the purposes described in this Policy and to meet legal, accounting or reporting requirements. We use reasonable administrative, technical and physical safeguards designed to protect your information. No method of transmission or storage is completely secure.

Your choices and rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. Depending on your location (for example, California or the European Economic Area), you may have additional rights under applicable law, including the right to know, delete, or opt out of the "sale" or "sharing" of personal information. To exercise any right, contact us at the address below. We will not discriminate against you for exercising your rights.

International transfers

Our products are manufactured in Brazil by Química Solubrás. Information you provide may be transferred to and processed in the United States, Brazil, or other countries where we or our service providers operate. We take steps to ensure your information receives an adequate level of protection.

Children's privacy

The Site is intended for business and professional use and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Third-party links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be posted on this page.

Contact us

Solubras Chemicals LLC
620 West 42nd Street, New York, NY 10036
Email: contact@solubraschemicals.com

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. We recommend review by counsel before reliance.